Privacy Policy

Last updated: October 2025

1. Introduction

Welcome to Solent Business Solutions Ltd (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

Our website: https://solentbusinesssolutions.co.uk
Our email: [email protected]
Our company: Solent Business Solutions Ltd, Registered in England & Wales (Company No. 16194670)
Registered Office: 167–169 Great Portland Street, 5th Floor, London, W1W 5PF

2. What Data We Collect

We may collect and process the following information:

  • Contact details (your name, email address, phone number) when you submit an enquiry form or contact us directly.

  • Business details when relevant to the services we provide.

  • Technical data such as your IP address, browser type, and device information (via cookies or analytics tools).

  • Communication records such as emails or messages exchanged with us.

We do not collect any special category data (e.g. health, ethnicity, religion).

3. How We Use Your Information

We use your data to:

  • Respond to your enquiries and provide our services.

  • Maintain client records and manage ongoing communication.

  • Improve our website and customer experience.

  • Meet our legal or accounting obligations.

We will never sell or share your personal data for marketing purposes.

4. Legal Basis for Processing

We process your information under one or more of the following lawful bases:

  • Contract: to deliver the services you have requested.

  • Legitimate interests: to manage communications and improve our business.

  • Legal obligation: where required by UK law.

5. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.

6. Data Sharing

We may share limited data with trusted third-party providers who assist us in running our business (for example, our website host, email provider, or virtual phone system).
All third parties are required to respect the confidentiality and security of your information.

7. Data Security

We take appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised way.

8. Your Rights

You have the right to:

  • Request access to your personal data.

  • Ask for corrections to inaccurate information.

  • Request deletion of your data (“right to be forgotten”).

  • Object to or restrict certain types of processing.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

9. Cookies

Our website may use cookies or analytics tools to understand visitor behaviour and improve functionality. You can disable cookies in your browser settings if you prefer.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website with the date shown at the top.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 [email protected]
📞 0207 167 3141
🏢 Solent Business Solutions Ltd, 167–169 Great Portland Street, 5th Floor, London, W1W 5PF