Frequently Asked Questions
What types of businesses do you work with?
We work with small to medium-sized businesses across the UK — from sole traders and start-ups to established companies. Whether you’re looking for a virtual receptionist, admin support, marketing guidance, or help managing your social media, we’ll tailor our services to suit your goals and budget.
What services do you offer?
At Solent Business Solutions, we provide a full range of business support services, including:
Virtual Reception – professional call answering and message taking
Virtual Administration – diary management, emails, and document preparation
Social Media Management – content creation and scheduling
Marketing Support – strategy, email campaigns, web content and more
Branded Workwear & Merchandise – professional uniforms and promotional items
Stationery & Business Essentials – notebooks, pens, mugs and more
You can choose one service or combine several for a complete business support package.
Can I use your services short-term or as a one-off?
Yes! We know every business is different. You can book our services for a one-off task, a short project, or ongoing support. Flexibility is at the heart of what we do — we fit around your needs, not the other way round.
How does your virtual receptionist service work?
Our virtual receptionist service is simple and professional. We answer your business calls using your company name, take accurate messages, and forward them to you via email or WhatsApp. It’s a seamless way to stay connected with your clients while freeing up your time.
What does your marketing support include?
Our marketing support service helps you plan, create, and manage effective campaigns without the stress.
We can assist with:
Marketing strategy and planning
Website design and content creation
Email campaigns via Mailchimp or similar platforms
Brand consistency and messaging advice
Whether you’re refreshing your image or building a new campaign, we’ll help you get noticed for the right reasons.
Do you manage social media for small businesses?
Yes, we do! We create and manage engaging, on-brand content for small businesses across the UK. From planning and posting to engagement and reporting, we’ll look after your Facebook, Instagram, and LinkedIn — helping you stay visible and relevant online.
Can you design and supply branded workwear and merchandise?
Absolutely. We offer embroidered and printed workwear, plus a range of branded stationery and promotional items — all designed to make your business look professional. Whether you need a few items or a full team order, we’ll handle it from design to delivery.
How much does it cost to hire a virtual assistant or receptionist?
Our prices are flexible and tailored to each client. Whether you need a few hours of admin support or full marketing management, we’ll build a package around your budget and requirements — no hidden costs, no long contracts, just clear and honest pricing.
Where are you based and do you only work locally?
We’re based in London, UK, but our services are available nationwide. Thanks to modern technology, we can work with clients anywhere in the UK — providing seamless virtual business support no matter where you’re based.
How do you protect my information?
We take data protection seriously. All information you share with us is handled securely in line with UK GDPR. We never share your data with third parties unless necessary to deliver a service — and you can read more in our Privacy Policy.
How do I get started?
It’s really simple — just get in touch! You can reach us via our Contact Page, send an email, or message us on WhatsApp.
We’ll arrange a free, no-obligation consultation, which can be done by phone or video call via Microsoft Teams — whichever you prefer. It’s a great way to discuss your goals face-to-face and find the right solution for your business.
Still Have Questions?
We’d love to hear from you — contact us today and let’s chat about how we can support your business.